Privacy Policy

 

1. Introduction

This privacy policy describes how we collect your personal data, what it is used for, how we process it and how we protect it when you visit www.elybakouche.com (the “Site”). 

 

2. Contact details

Name: Eléonore (Ely) Bakouche / The Linguistic Yogi
Email address: info@elybakouche.com
Address: 14 Fulton Street, Weehawken 07086, NJ, United States. 

 

3. Definitions

“We”, “our”, “us” refer to Eléonore (Ely) Bakouche / The Linguistic Yogi. 

“The Site” refers to elybakouche.com and all its written, visual and sound content.

“Personal information” and “personal data” refers to “any information relating to an identified or identifiable natural person" (Art. 4 GDPR) like your name, address, phone number, birth date, and so on. This also includes cookies.

“Sensitive data” refers to “special categories of personal data” (Art. 9 GDPR) like information about your health.

“Cookies” are “small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website” (from whatarecookies.com).

 

4. What information do we collect data about you, for what purpose and interest?

- Technical data: 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as “Device Information”. We process this data for analysis purposes, to administer and protect our website, to understand the relevance of our content and advertising. We process this information based on our legitimate interest to provide relevant content, conduct effective marketing and grow and administer our website and business.

- User data:
As you browse the Site, we collect information about the individual web pages or products that you view, the length of your visit, what websites or search terms referred you to the Site, and information about how you interact with the Site. We process this data for analysis purposes, to administer and protect our website, to understand the relevance of our content and advertising. We process this information based on our legitimate interest to provide relevant content, conduct effective marketing campaigns and grow and administer our website and business.

- Communication data:
We collect information when you get in touch with us through email, the Site, social media posting and messaging such as name, email, social media handle, website. We process this information to communicate with you, to keep records of our communications and to establish, pursue and defense legal claims. We process this information based on our legitimate interest to communicate properly with you, and to establish, pursue and defense legal claims.

- Marketing data:
We collect information regarding your marketing and communication preferences. We process this information for you to use our promotions, to deliver relevant content and measure the effectiveness of our marketing strategy. We process this information based on our legitimate interest to analyse customer usage of our services and products, create new products and offer new services and grow our business.

- Customer data:
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your purchase details, your name, billing address, shipping address, payment information (including credit card numbers and paypal information), email address, and phone number. We refer to this information as “Order Information”. We process this information to process orders, keep records of your customer history, contact you in case of issues with your order, to personalize future communications. We process this information based on our legitimate interest to best process your orders, increase customer satisfaction and grow our business.

- Sensitive data:
When you take a yoga or meditation class, you may be asked to provide us with personal information regarding your mental and physical health, desires and goals as to your personal practice. We process this information to deliver yoga and meditation classes tailored to you, respecting your needs and aspirations. We process this information based on our legitimate interest to respect your physical and mental needs and to enhance your personal meditation and yoga practice. 
We do NOT collect sensitive data without your permission.

 

5. How do we collect personal data?

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- “Forms” such as sign up forms, where you directly provide your personal information to us.
- “Emails” you send directly to us also contain your personal information
- “Analytics providers” and “tracking systems” such as Google, “advertising networks” such as Facebook, “search information engines” such as a Google also collect information.

 

6. Do we share personal data?

We share your Personal Information with third parties to help us use and collect your Personal Information, as described above in part 4 and 5. For example, we use Google Analytics to help us understand how you use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also share your personal data with professional advisers such as accountants, lawyers, auditors.

We may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do NOT, however, sell or trade your personal information to third parties outside the ones described above without your permission.

 

7. Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact form you can find here.

If you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred to the United States.

Finally, if you are a European resident, you will be asked to give your consent before receiving emails from us other than order information and history.

 

8. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

9. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

10. Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us through the contact form you can find here.